How to Prepare for Your Counseling Appointment

OCC requires new students to meet with counseling prior to registering for classes. 

Is this your first meeting with a Counselor?

In order for the Counselor to best assist you, you must complete the following items prior to your scheduled appointment:

Purpose of This Guide

This guide is here to help you adjust to college life and understand what’s expected of you during your counseling sessions at Oakland Community College (OCC). It also explains what you can expect from your counselor. Keep this guide handy and review it before each counseling session.

What You'll Learn

By working regularly with your counselor, you will:

    • Assess Your Readiness: Understand how prepared you are for college.
    • Set Goals: Identify your academic, career, and personal goals, and plan your courses for the next semester.
    • Understand Challenges: Recognize the reasons behind any academic difficulties.
    • Use Resources: Learn about resources that can help you succeed in school, your career, and life.

Counselor’s Role

Your counselor will:

    • Help You Explore: Encourage you to explore your interests and connect them to your goals.
    • Guide You: Help you understand OCC’s degrees, programs, transfer plans, and policies.
    • Assist with Scheduling: Explain the courses you need and help you schedule classes.
    • Refer Resources: Point you to resources that can help you succeed.
    • Promote Self-Advocacy: Encourage you to take responsibility for your success.

Your Role as a Student

You should:

    • Schedule Appointments: Meet with your counselor to discuss and update your goals.
    • Be Prepared: Bring questions and any necessary materials to your sessions.
    • Check Your Email: Regularly check your OCC email for updates from your counselor.
    • Make a Plan: Work with your counselor to create a plan that reflects your goals.
    • Plan for Transfer: If you’re planning to transfer, discuss requirements and deadlines with your counselor.
    • Stay Engaged: Actively participate in counseling and follow through on recommendations.

Before Meeting with a Counselor

    • Plan Ahead: Schedule appointments early and come prepared.
    • Review Your Progress: Check your degree progress and previous counseling notes.
    • Prepare a Class List: Make a list of classes you want to take, with backup options.
    • Balance Responsibilities: Consider how your personal life affects your academic performance.
    • Know Important Dates: Be aware of add/drop deadlines.
    • Phone Appointments: Be sure to log in to your account via computer.
    • Be Ready: For phone or virtual appointments, be in a quiet space with materials ready.

During Your Counseling Session

    • Stay Engaged: Be ready to discuss your goals, course selection, and any concerns.
    • Schedule Follow-Ups: Plan follow-up appointments to review your progress.
    • Discuss Changes: Meet with your counselor before dropping a course.
    • Prepare for Virtual Sessions: If meeting on Zoom, log into OCC platforms and be ready to share your screen.

Types of Appointments

    • Drop-In Appointments: On Wednesdays, you can talk with a counselor without an appointment. Just join the waitlist.
    • Scheduled Appointments: Book a phone, online, or in-person session by calling (248) 341-2270. Have your Student ID ready.

Quick vs. In-Depth Appointments

    • Drop-In: Quick questions, course hold information, course drops, registration issues, and referrals.
    • Scheduled: Degree checks, long-term planning, academic/career goals, and first meetings with a counselor.

Personal Counseling Services

OCC offers short-term personal counseling (4-5 sessions per semester) to help you achieve your academic and career goals. Counselors are licensed professionals and follow strict confidentiality rules. Sessions require your active participation, including completing homework and possibly working with other professionals.

Note: OCC’s counseling is not long-term, and you may be referred to outside resources as needed.

Confidentiality

Your personal counseling confidentiality records are confidential, stored electronically, and only accessible to authorized college staff. They can only be released under certain conditions like a court order or if required by law.

Additional Resources for Success

    • Transfer Student Resources
    • Student Handbook
    • Key Policies and Procedures
    • Information on Academic Standing
    • OCC Scholarships and Financial Aid
    • Placement Testing
    • Disability Services (ACCESS)
    • Athletics
    • Veterans Services
    • Diversity & Inclusion
    • International Students

Emergency Contact Information

    • Call 911: For any medical or mental health emergency.
    • National Suicide and Crisis Lifeline: Text or call 988
    • Common Ground: 1(800) 231-1127
    • Disaster Distress Hotline: 1(800) 985-5990 or text RESTORE to 741741 for crisis support.

Mission Statement

The counselors at OCC are dedicated to helping you make important choices about your education, career, and life. Our goal is to support your success and create an environment that helps you grow.

Contact a Counselor

Counseling phone number: (248) 341-2270

Service Hours (by appointment only)

  • Monday, Thursday & Friday: 8:30am - 5:00pm (Onsite & Virtual Services)
  • Tuesday & Wednesday: 8:30am - 5pm (Onsite & Virtual Services) 
    • 5:00 - 7:00pm (Virtual)
  • Wednesdays counselors are available for same day drop-in sessionsJoin a waitlist.
  • Saturday (see dates below): 8:30am - 12:30pm (Virtual Services Only)
    • First two Saturdays in January & September
    • Entire months of July, August & December

Locations

Auburn Hills Campus
2nd Floor B Building
Email a Counselor @ Auburn Hills
Fax (248) 232-4355

Highland Lakes Campus
2nd Floor of Woodland Hall
Email a Counselor @ Highland Lakes
Fax: (248) 942-3055

Orchard Ridge Campus
1st Floor of M Building
Email a Counselor @ Orchard Ridge
Fax: (248) 522-3696

Royal Oak Campus 
1st Floor of B Building
Email a Counselor @ Royal Oak
Fax: (248) 246-2455

Southfield Campus
2nd Floor of A Building
Email a Counselor @ Southfield 
Fax: (248) 233-2740

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