Dispatchers Role in Active Shooter Incidents

CREST Shield

Instructor

Dave Larton – Operations Section Chief of the First Contact 911, LLC has over thirty years of emergency services experience, along with being a certified Critical Incident Stress Management (CISM) Peer Counselor, a COM-T (Communications Incidents Technician) and a Basic Law Enforcement instructor with the Texan Commission on Law Enforcement Standards and Education (TCLEOSE). Dave also co-authored “Incident Dispatcher: A Guide for the Professional, Tactical and Incident Dispatcher”.

Course Description

The class will examine today's Active Shooter events, describe their history, show new protocols and procedures and what can be done to mitigate these events in the future.

  • The students will have a better understanding of the need of credible, verifiable and timely information during Active Shooter Incidents.
  • The students will identify common uses of strategy and tactics during an incident.
  • The students will understand crisis call taking procedures, and the need to inform officers of the extent of the incident as well as the casualties involved.
  • The students will understand the large scope of the incident, requiring a large Mutual Aid response.
  • The students will become familiar with telecommunications issues which will negatively impact the incident, including telephone, radio communications and the use of social media.
  • The students will understand the requirements for a Unified Command System, and the need for an Incident Command Post, Staging Areas, Triage/Treatment Areas, Victim Assistance Centers and a Media Staging Area.
  •  The students will become familiar with the recognition of Critical Incident Stress from these incidents, and the resources available for assistance for CIS issues.

Course Details

**This course is SNC Approved – Continuing Education**

*No shows WILL be billed unless cancellation is received 5 days prior to the class*