Refund Information

Tuition Disbursements/Refund Dates

Refunds are scheduled to be processed on the dates listed below for the semester indicated. It can take 1 - 5 business days to receive a direct-deposit refund and 7 - 10 days for paper checks to be delivered by the U.S. Postal Service.

Checks may be late due to processing delays, incorrect mailing addresses and general postal delays. If you requested a refund by check, and haven’t received it within 10 business days of the OCC Mailing Dates, please sign and complete a Check Stop Payment Request located on the Student Forms webpage and email the form to AR@oaklandcc.edu.  Questions?  Please contact the Auburn Hills Student Accounts Office at (248) 341-2263 or AR@oaklandcc.edu. For more information about direct deposit refunds, see E-Check Direct Deposit FAQ.

Fall 2024 - Student Refund Dates

OCC Mailing Date  
September 20, 2024  
September 27, 2024  
October 11, 2024 Includes 1st Loan Disbursement
October 25, 2024  
November 8, 2024 Includes 2nd Loan Disbursement
November 22, 2024  
December 6, 2024  
December 20, 2024  

How are refunds issued?

If you paid tuition and/or fees entirely out of personal funds and received no financial aid funds, any refund will go directly to you.

Refunds may be direct deposited into your checking or savings account, or they may be mailed to your current address on file. Checks are not available for pickup. Avoid lost or stolen checks and delayed funds by signing up for direct deposit. For checks that are mailed, you are responsible for verifying your correct mailing address in MyOCC/Self-Service. To update an address, contact the Enrollment Services Office at any campus or email the office at ces@oaklandcc.edu.

Refunds for payments made by credit card will be issued back to the originating credit card account.

Refunds due from excess financial aid

Your financial aid award(s) must actually be completed and credited to your account (not estimated awards), and you must have a credit balance on your account after all tuition and fees have been satisfied for the semester before receiving a refund of excess aid. This credit balance will show as a negative amount on your Account Activity.

Parent Plus loans

Plus loan applications allow parents to choose either themselves or their student as the recipient of any refunded amount. Refunds designated to go to the student will be issued by direct deposit (if the student has created their refund account through MyOCC) or by check. Plus loan refunds designated to go to the parent will be mailed via check to the address entered on the loan application.

Refunds due from dropped courses

If a student is due a refund from a dropped course(s), the refund will be processed as follows:

  • If paid with financial aid, the aid may be adjusted based on hours enrolled and the tuition credit will be applied back to the aid that paid for the courses. If eligibility has not changed based on the number of hours enrolled, the refund will be sent via direct deposit or by check if not signed up for direct deposit.
  • If paid with a credit card, the drop credit will be refunded back to the credit card used to pay for tuition and fees.
  • If paid with an e-check, check, money order or cash, the refund will be processed either by direct deposit or by check if the student has not signed up for direct deposit.

Students who have withdrawn during the term and who have received Federal Direct Subsidized, Unsubsidized, Parent PLUS loans, Pell or SEOG grants will have their aid prorated based on the amount of time the student has attended. All or part of their aid could be prorated resulting in the student owing funds to the university. A hold will be placed on their account preventing them from registering for future semesters until the balance is paid in full.

How will I receive my Refund?

Direct deposit

For the fastest way to receive a refund, students should create a direct deposit through MyOCC to have your refund deposited directly to your bank account. You will need the routing number and account number for the checking or savings account.

To set up your direct deposit, follow these steps:

  • Log in to the MyOCC with your username and password.
  • Click on Finance card
  • Click on Refund banking information link
  • Click Add an Account
  • Click on toggle button next to Refund, Reimbursement & Payment Deposit to activate
  • Click Next and add your banking information
  • Click Submit and agree to terms and conditions and click submit

There are also detailed instructions with screenshots at the top of the Banking Information page on MyOCC.

Note: The direct deposit authorization submitted to the Payroll Office is separate from direct deposit authorization for financial aid/scholarship disbursement.

Paper check

If you do NOT sign up for direct deposit, a check will be printed and mailed to the mailing address listed on your student account. Checks are not available for pickup. Avoid lost or stolen checks and delayed funds by signing up for direct deposit. For checks that are mailed, you are responsible for verifying your correct mailing address in MyOCC/Self-Service. To update an address, contact the Enrollment Services Office at any campus or email the office at ces@oaklandcc.edu.

Creating a direct deposit account is the fastest way to receive your refund.

Credit card

If at any point throughout a semester, a student is due a refund and has previously made a credit card payment on their student account for that same semester, the credit will be refunded back to the card used. 

Last Day for Tuition Refund (no refund after this day)

Class drop deadlines can be viewed at the Section Deadline Dates website.

Note: The $110 Student Support Fee assessed when you register for classes is non-refundable. If you drop classes or are dropped from classes for non-payment, you are still responsible for this fee.

100% tuition refunds for dropped classes will be credited to the student account by the close of business listed in the table below. Remember to consult the Section Deadline Dates website for each class being dropped in order to determine the date for a 100% tuition refund. Refunds are issued on the dates posted on the Student Refund Dates table below.

15-week or longer classes............................ Close of 6th business day from the start of the class*
13-week through 14-week classes.............. Close of 5th business day from the start of the class*
10-week through 12-week classes.............. Close of 4th business day from the start of the class*
7-week through 9-week classes ................. Close of 3rd business day from the start of the class*
4-week through 6-week classes.................. Close of 2nd business day from the start of the class*
2-week through 3-week classes.................. Close of 1st business day from the start of the class*
1-week classes................................................ Prior to 1st class meeting

* The first day a class meets is considered the first business day. A business day is any day that Enrollment Services is open for business.

Note:

If the last day for refund falls on a Friday, you may drop the class online through Sunday night and be eligible for a refund.

Withdrawal from classes

Withdrawing/dropping from classes and/or never attending classes may also affect your academic progress and result in termination of financial assistance. If you decide to withdraw/drop classes, you must drop the class through MyOCC and go to the Student Planning card. OCC encourages you to contact Student Financial Resources and Scholarships before changing your enrollment status. The financial aid staff can provide additional information which will assist you in making an informed decision.

Tuition/Financial Aid Refunds

Refunds for tuition are only given when students officially drop a class during the defined refund period as outlined below. A class can be dropped via MyOCC/Self-Service or with a Registration Adjustment Form from the Enrollment Services Office at any campus. Failure to attend class does not constitute an official drop.  

If a class is officially dropped on or before the published deadline date, a refund for 100% of the tuition will be issued on the next scheduled refund date.  Refund deadlines are based on the section start date and number of weeks.  Since section start dates and lengths can differ from class to class, students should consult the Section Deadline Dates webpage in order to determine the drop date required for receiving a 100% tuition refund for their particular section. The $110 student support fee assessed at the time of registration is non-refundable. 

If a course is dropped after the scheduled refund period due to an unforeseen situation, you may be eligible for a partial refund.  You must first complete the Petition for Tuition Refund form and provide the required documentation in order for your request to be considered.  

Refunds for 100% tuition and the $110 student support fee are given when the College cancels a course prior to the course start date or when the student drops a course prior to the first day of College instruction for the term.