Personnel Dispute Resolution

  • Policy Type: Board
  • Policy Title: Personnel Dispute Resolution
  • Policy Number: 2.5.1
  • Officer Responsible: Human Resources
  • Related Policies: NA
  • Related Procedures: NA
  • Related Laws: NA
  • HLC Criterion: NA

Policy Statement 

Dispute Resolution Procedures for Regular Personnel Not Covered by a Collective Bargaining Agreement

It is the policy of the College to provide regular full-time employees who are not covered by a collective bargaining agreement with a method by which they can voice their dissatisfaction when they feel they have been treated unjustly or their disputes have not been resolved to their satisfaction. Clear and open channels for the expression of employee concerns, based on a procedure which contains the "right of appeal", promote sound employee relations. This procedure is the exclusive method for these employees and the College to dispute all personnel related matters, except those specifically excluded elsewhere in these policies/procedures. Upon initiating a complaint, it is the employee's responsibility to pursue it through each step of the procedure within the time limits specified. Failure to do so will result in forfeiture of the right to pursue the complaint through the procedure. Informal complaints may be presented to the appropriate member of the College's management or the Human Resources Department and every effort will be made to resolve such complaints within 48 working hours. No employee is to be reprimanded, harassed or retaliated against by anyone as a result of initiating a formal or informal complaint.

Employees should remember that this procedure is not intended as a substitute for normal problem solving between the employee and his/her immediate supervisor. For complaints involving discrimination or other issues covered by the Board’s Equal Opportunity Policy (Policy 2.6), the complaint procedure in that policy applies in lieu of the Complaint Procedure below.

For the purpose of this procedure, “business days” are weekdays which the offices of the College are generally open for business.

Change Log

  • 01-22-2013  Revised
  • 04-28-2020  Reviewed; no change

OCC Logo