Management Development - Hospitality (MGT.HSP.AAS)
Program Outcomes
Program outcomes represent broad areas of knowledge and skills developed over the duration of the program through a wide range of courses and experiences. These learning outcomes represent what a student should be able to know, think, or do upon successful completion of their program at Oakland Community College.
- The Management Development student will demonstrate skills required to be an effective front house server.
- The Management Development student will perform guest services that meet the standards of the Hotel and Lodging Association for professional success.
- The Management Development student will demonstrate effective human resource hiring, training, and managing practices and organizational skills.
- The Management Development student will demonstrate the skills and knowledge necessary to supervise front house employees.