Follow these steps for a The One Card

  • Step One - To submit your own photo -  review the ID photo guidelines and be sure that the photo you want to use is already stored on the device that you are using.
  • Step Two – Navigate to the upload site and log in with your OCC credentials.
  • Step Three – You will receive 2 automated replies, 1) when your photo upload has been received, and 2) when your photo has been accepted or rejected.  Allow 5-7 business days for your photo to arrive per the delivery method selected.

Tips to ensure your photo is approved

Your Photo should:

  • Have a white or light colored, smooth background
  • Have a clear quality image.  Avoid images that are dark, shadowed or distorted.
  • Not exceed the 4 MB size limit.  To check photo pixel size, use a photo editor to check image size is up to 400 x 500 pixels(Generally you can right click on a photo and under Properties, view the pixel size).
  • Avoid images with other visible people or objects in the background.
  • Not have filters, images on an angle, or images overly cropped on any side.
  • Resemble your driver's license or passport photo.
  • Hats, caps, scarves, or sunglasses are not allowed in your ID picture.

Upload your photo

Need to replace your card?

Click here to be connected to the Manage iROC cash link to purchase a replacement The One Card.  Replacement cards are $10. 

If you would like a new photo on your replacement card, email the new photo to: theonecard@oaklandcc.edu within 24 hours of submitting payment for the replacement card. 

Be sure to include your ID number in your message and that your new photo meets all of OCC's published guidelines for ID photos.

Contact Information

If you have any questions about The One Card or the services offered, contact

Card Services 
Phone: (248) 232-4400