Computer Support Technician

Jobs in the Information Technology field are in high-demand. Training for the Computer Support Technician program will include classes related to CompTIA and soft skills classes to prepare you for a job in the technology industry. Individuals with CompTIA certifications typically can start their career as a helpdesk technician, IT technician, helpdesk analyst and similar roles.

Average entry-level wage range: $16 - 20 per hour

Free Training Available to Qualified Candidates

We have partnered with Oakland County Michigan Works! to offer this no-cost training to qualified candidates. Attend an information session to learn more.

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Program Information

Application Deadline: January 13, 2025
Cohort 7: January 27 - April 4, 2025
Days/Times: Monday to Friday, 8:30 a.m. to 5 p.m.
Program Length: 10 weeks
Location: Auburn Hills Campus
Value: $6,400

What to Expect

Focus: CompTIA, Customer Service, Business & Technical Writing, Mike Rowe Work Ethic and Workplace Skills
Certifications*: CompTIA Tech+, CompTIA A+, Certified Customer Service Professional and Mike Rowe Work Ethic
Employer Partners: Awecomm, Branex Group, Entech Staffing Solutions, Human-I-T, Huntington Technology, Logicalis, Michigan State Police - Cyber Command Unit
*Note: Individuals who pass both CompTIA A+ Core 1 and Core 2 exams are eligible to receive four credits at OCC. These credits can be applied towards CIS 2980 Computer Service Tech (A+). Visit the Licensure and Certification Credit web page for more details.

Application Requirements

U.S. citizen or an eligible non-citizen
17 years of age or older
Non currently registered in school within a local educational agency
Registered with the Selective Service (if applicable)
Unemployed or underemployed
Other eligibility factors may apply
Attend an information session
Complete the application process - apply for Michigan Works! funding or pay out of pocket

100% pass rate on the CompTIA I T Fundamentals for cohort 3

CST Pass Rate

Mike Rowe Pass Rate

Career Pathway

Jobs in the IT industry are in high demand and several opportunities are available for IT professionals. Your personal career pathway will depend on training, education, and on-the-job experience.

Entry level

Education: OCC short-term training certificate
Sample occupations: Helpdesk Analyst, Network Technician, IT Support Technician, etc.

Technical

Education: OCC certificate or associate's degree
Sample occupations: Network Administrator, Systems Administrator, Information Security Analyst, Technical Business Analyst, etc.

Professional

Education: Bachelor's degree, Master's degree, professional experience, etc.
Sample occupations: Cyber Security Engineer, Chief Technology Officer, Network Engineer, etc.